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Keeping a Trading Business Running Reliably

How proactive IT services and network infrastructure eliminated the technology disruptions that were costing Purple Sands Trading operational hours every month.

  • Downtime Incidents: 0
  • Support Response: < 2h

The challenge

Purple Sands Trading was losing operational hours every month to IT failures — a crashed workstation here, a network issue there. The business had no formal IT support structure, no preventative maintenance, and no visibility into what was causing repeated problems. The cost wasn't just frustration — it was lost trading time and delayed deliverables.

How Onea responded

Onea Africa combined IT Infrastructure Audit, Network Setup & Optimisation, Managed IT Support to create a practical delivery path for Purple Sands Trading.

  • IT Infrastructure Audit
  • Network Setup & Optimisation
  • Managed IT Support

Result

Since engaging Onea Africa, Purple Sands Trading has had zero unplanned IT downtime incidents. The team spends their time trading, not troubleshooting — and when they need support, they get a response in under two hours.